Contact Us
Got a question about one of our reviews, spotted something that needs updating, or fancy sharing your own experience with an online casino in Ireland? This is the page for it. We keep contact simple and try to respond in a way that's actually useful, not just a form letter.
Why get in touch
Ireland Casino covers a lot of ground — casino comparisons, bonus terms, payment methods, licensing details and payout speeds — and things in this industry move quickly. New promotions launch, terms change, and casinos occasionally get bought out or rebranded. If you've noticed something on the site that doesn't match what you found on a casino itself, we'd genuinely like to know. Readers checking things on the ground are one of the best ways we catch outdated information.
You might want to contact us if you:
- Spotted a bonus offer, wagering requirement or payment detail that looks out of date
- Have a question about how we rate or rank online casinos for Irish players
- Want to share feedback — positive or negative — about a casino we've reviewed
- Have a general query about using the site or finding a particular comparison
- Represent a casino operator and want to raise a factual correction
How to reach us
You can email us at [email protected]. We read every message that comes in, though during busier periods it can take a little longer than usual to reply — please bear with us if you don't hear back straight away.
When writing in, a bit of detail goes a long way. If you're flagging an issue with a specific casino listing, let us know which one, what you found, and where — a link, a screenshot, or just a clear description helps us look into it properly. If it's a general question, a couple of sentences is usually all we need.
What we can and can't help with
We're a review and comparison site, not a casino operator, so there are limits to what we can sort out directly. Here's a quick guide to keep expectations realistic:
| Query type | Can we help? |
|---|---|
| Correcting or updating review content | Yes — this is exactly what we want to hear about |
| Questions about how rankings or ratings work | Yes — happy to explain our approach |
| General site feedback or suggestions | Yes — always welcome |
| Account issues, deposits or withdrawals at a specific casino | No — this needs to go to that casino's own customer support |
| Bonus or wagering disputes with a casino | No — we can't intervene in individual account matters |
If your issue relates to a live account, deposit, withdrawal or bonus dispute with a particular casino, the fastest route is always that casino's own support team — they're the only ones with access to your account and able to act on it. We can, however, take note of patterns readers report to us, which does feed into how we assess casinos over time.
Before you write in — a few things worth checking
Some questions come up often enough that you might find your answer faster without waiting for a reply:
- Wondering how a bonus offer works or what wagering requirements mean? Our reviews break down the material terms — deposit minimums, spin values, expiry windows — beside each offer.
- Curious about licensing or how we vet the sites we list? See our About Us page for background on our review approach.
- Concerned about your own gambling habits, or looking for support tools? Our Responsible Gambling page covers deposit limits, self-exclusion and where to find independent support.
- Looking for the legal detail behind how we operate the site? Check our Terms and Conditions.
- Playing from Ireland but interested in options outside the standard licensed circuit? We've a separate page on non-GamStop casinos worth a look.
A word on commercial relationships
Ireland Casino may earn a commission when readers sign up to a casino through links on this site. This doesn't influence how we rank or review operators — commission never buys a better position, and every listing reflects our own editorial assessment. If you have questions about how a particular review was put together or why a casino sits where it does in our rankings, that's a perfectly fair thing to ask us about.
Getting the most useful response
Emails that include specifics — casino name, the page you were on, what you expected versus what you saw — get resolved faster than general messages. If you're reporting something time-sensitive, like an offer that's expired or a broken link, flagging it clearly in your subject line helps it get picked up sooner.
We can't promise an instant reply, and we're not able to mediate individual disputes with casino operators, but we do read everything and use reader feedback to keep our comparisons accurate. If something on the site doesn't sit right, telling us about it is the quickest way to see it fixed.